A Supervisor's Guide
Have you been involved in some meetings like this generic example?
The crew has been waiting for the supervisor to show up and she is 15 minutes late. At this morning meeting, the room is noisy, there aren’t enough chairs to sit on, and the whiteboard has some notes that were put there three weeks ago. When she arrives, the supervisor tells her staff that she has been ‘putting out fires” and hasn’t really had any time to think about this meeting. As a result, each person takes a turn saying what he/she accomplished last week and what their plans are for this week.
This guide is intended to help you plan for your weekly meetings and avoid the scenario portrayed above.
This is called the Morning Meeting Toolkit, but the purpose of it is to help you with your briefings, no matter what time of day you have them. These briefings are also referred to as tailgate meetings, toolbox talks, or crew briefings. Whatever you call them, it is your job as a supervisor to ensure you are helping your employees to grow and to provide them the information they need to do their job efficiently.
“…tailgate meetings, toolbox talks, or crew briefings.”
Most people think that they should only cover topics related to safety in these briefings, but you should go beyond safety. Whatever your employees need to know quickly can be covered in these briefings.
This kit is fully accessible online, providing for easy access, download, and updates. The first unit, which is the largest, is meant to prepare you to conduct briefings, which will be referred to as very short trainings (VSTs) throughout the remainder of this manual. As stated, the topics should not be limited to just safety. The Morning Meeting Toolkit is also about more than just improving skills in the Facility Management field; it recognizes the importance of stewardship and accountability all workers are responsible for as employees of the National Park Service (NPS).